Refund Policy

XM Meridian Group LLC aims to provide reliable and professional services tailored to each client’s needs. Because our services involve planning, design, development, consulting, and work performed specifically for each client, refund eligibility may vary depending on the service and stage of the project.

Service Payments

Payments made for services are generally applied toward the work agreed upon with the client. Once work has started, fees may not be refundable for completed work, time already invested, or services that have already been delivered.

Cancellation Requests

Clients may request cancellation by contacting us as soon as possible. If a project is cancelled before work begins, we may review the request for a refund of eligible amounts after considering any applicable processing fees or other agreed expenses.

Work Already Completed

Payments covering completed work, approved designs, development, marketing activities, consultations, or other services already performed are generally non-refundable. Any remaining balance will be reviewed based on the specific project agreement.

Project Changes

Changes to the original project scope may affect the total cost and timeline. Additional work requested after approval may require additional payment and does not automatically qualify the client for a refund of previous payments.

Refund Review

Each refund request is reviewed individually based on the service provided, project status, payments made, and terms agreed upon with the client. If a refund is approved, the applicable amount will be communicated to the client and processed through the original payment method where possible.

Contact Us

For questions about this Refund Policy or to submit a refund request, please contact XM Meridian Group LLC at info@xmmeridian.com.